What is better RichCall or IMsupporting? Getting the perfect Customer Support Software product is all about cross-checking numerous solutions and figuring out the top software for your specific needs. Our exclusive algorythm gives you a fast look at the general rating of RichCall and IMsupporting. For total quality and performance, RichCall scored 8.0, while IMsupporting scored 8.7. On the other hand, for user satisfaction, RichCall earned N/A%, while IMsupporting earned 100%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what application will be more suitable for your company. An important aspect to evaluate is if the software allows you to enable/disable restrictions on different types of users to protect any critical company data.
In the event you would like to quickly identify the optimal Live Chat Software according to our review team we advise you try out these products: Pipedrive, Zendesk, Vision Helpdesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
Almost as crucial as features and client support responsiveness are pricing options made available by RichCall and IMsupporting. While cost should not be the only factor it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be adjusted to your company size and effortlessly scaled up when your company expands. Make sure you don’t opt for plans that have advanced features that you won’t use and always make an effort to contact with the vendor directly because enterprises can frequently benefit from special pricing. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a valuable experience that doesn’t need you to spend any money and offers a solid overview of what it feels like to work with RichCall and IMsupporting.
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