What is better Review Tool or LiaCX? If you wish to have a easy way to learn which Customer Experience Management Software product is better, our unique algorythm gives Review Tool a score of 8.0 and LiaCX a score of 8.6 for overall quality and performance. At the same time, Review Tool is rated at 95%, while LiaCX is rated 100% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, pricing, and others. See if the software allows you to customize a few of its processes to make sure the app complements your own business workflows.
We did our best to review all popular Customer Experience Management Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Alchemer, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Almost as essential as useful features and user support level are pricing packages offered by Review Tool and LiaCX. While price should not be the only factor it’s without a doubt a key thing to think about. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up every time your company grows. Make sure you don’t choose packages that include advanced tools that you won’t use and always try to contact with the vendor directly as big companies can often benefit from discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and provides you with a reliable overview of what it’s like to work with Review Tool and LiaCX.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
