What is better Review Tool or Birdeye? When looking for the right Customer Experience Management Software for your business it is suggested that you assess the characteristics, rates, as well as other crucial data about the product and vendor. Here, you can examine the parallels and discrepancies between Review Tool (overall score at 8.0 and user satisfaction at 95%) and Birdeye (overall score at 9.0 and user satisfaction at 97%).
You may also look at their unique details, like features, plans, pricing, terms, etc. Similarly, analyze the terms closely for information on extra charges, including, setup cost, separate support plan, upgrade fees, cloud storage fees, and others.
Users who want to save some time or need a Customer Experience Management Software recommendation from our experts may want to try out these top choices for this year: Zendesk, Smartlook, Alchemer.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
In the event you are still having second thoughts about which service will work best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular every service is and how wide is its online presence. For instance, in case of Facebook Review Tool has 51 likes on their official profile while Birdeye profile is liked by 18062 users.
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