What is better Review Tool or Hotjar? A good way to find the appropriate Customer Experience Management Software product for your firm is to cross-check the solutions against each other. Here you can compare Review Tool and Hotjar and see their capabilities compared in detail to help you decide on which one is the more effective product.
Similarly, you can compare their overall ratings, including: overall score (Review Tool: 8.0 vs. Hotjar: 9.6) and user satisfaction (Review Tool: 95% vs. Hotjar: 98%). Check their differences and similarities and see which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
In the event you have to quickly decide on the top Customer Experience Management Software according to our experts we recommend you take a look at one of these products: Alchemer, Zendesk, Smartlook.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
No Customer Experience Management Software will manate to cover all the requirements of a specific team. Even though core functionalities of Review Tool and Hotjar should matter you should also carefully explore the integrations supported by every service. Very often your team will already be working with various kinds of SaaS software in your company and it’s much wiser to opt for software that integrate well with one another. With that approach you will be able to ensure a reliable transfer of information between your teams and apps, which can considerably reduce time wasted on migrating between one solution and the next.
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