What is better Rescue by LogMeIn or TOPdesk? The ideal Help Desk Software is a solution that can tackle your company’s unique needs. It is possible to identify which solution works really with your business if you compare a wider range of products before you decide which one is the best.
For example, Rescue by LogMeIn and TOPdesk are scored at 7.4 and 8.5, respectively, for total quality and performance. Likewise, Rescue by LogMeIn and TOPdesk have a user satisfaction rating of N/A% and 96%, respectively, which indicates the general feedback they get from customers. Even better, talk to an existing customer of the software and ask for their opinion about the application in question.
Those of you who want to save some time or would like to get a suggestion from our experts may want to examine these top choices for the current year: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Every time you pick a product that you are sure will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. In many cases individual experience with the product may change, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick impression of how real users of Rescue by LogMeIn and TOPdesk evaluate their experience with the product. Our algorithm is built around advanced analysis of product appearances on other sites, social networks as well as blogs, so you will obtain a complete and credible overview of what other people think about every solution. In this case Rescue by LogMeIn has a total satisfaction rating at N/A% while for TOPdesk 96% of people say they had a positive experience with it.
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