What is better Rescue by LogMeIn or Vivantio? We are here to simplify the process of contrasting Help Desk Software products for you. For example, on this page you can look at the overall performance of Rescue by LogMeIn (7.4) and contrast it with the overall performance of Vivantio (8.4). You can also match their overall user satisfaction rating: Rescue by LogMeIn (N/A%) vs. Vivantio (93%).
What’s more, study their functions thoroughly to check which product can better tackle your company’s needs. In general, any business solution should allow you to immediately see the big picture, at the same time giving you immediate access to the details.
We know that not all people have the time to scrutinize a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as essential as features and user support responsiveness are pricing packages provided by Rescue by LogMeIn and Vivantio. Even though pricing should not be the sole aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your business expands. You should be certain you don’t choose pricing plans that include extra functionalities that you won’t find a use for and always try to contact with the vendor directly as big companies can usually benefit from discounts. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and provides you with a reliable overview of what it feels like to work with Rescue by LogMeIn and Vivantio.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
