What is better Rescue by LogMeIn or Vivantio? Getting the proper Help Desk Software product is as simple as evaluating the solid and weaker functions and terms offered by Rescue by LogMeIn and Vivantio. Here you can also match their total scores: 7.4 for Rescue by LogMeIn vs. 8.4 for Vivantio. Or you can look at their general user satisfaction rating, N/A% for Rescue by LogMeIn vs. 93% for Vivantio.
We suggest that you put some effort and analyze their specific functions and decide which one is the better choice for your organization. Moreover. don’t forget to take into account your company’s or industry’s special circumstances, for example, a multilingual software for a global company or a mobile platform to help you work away from your office.
Users who don't have much time or could use a suggestion from our team might want to try out these top choices for this year: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You don’t want simply a broad range of features and flexible pricing plans from a reliable Help Desk Software. Almost as significant as core features is a quality customer support. You want to ensure that in a situation where you have any questions about Rescue by LogMeIn or Vivantio, or you face some problems, or perhaps you’ll need to request a specific revision or functionality useful to your company you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to benefit from personal training or at the very least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
