What is better Remedyforce or ConnectWise Control? Buying the best Help Desk Software for your company is vital to growing your company’s productivity. In our platform, you can easily review numerous solutions to see which one is the right software for your needs. Here you can match Remedyforce vs. ConnectWise Control and check their overall scores (8.1 vs. 9.0, respectively) and user satisfaction rating (83% vs. 100%, respectively).
You can also study the details of pricing, terms and conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software that lets you to scale the features and price terms to match your company growth or lack of it.
Our experts made sure to prepare reviews of all popular services that you can find on the market, but among all the ones we reviewed these three caught our special attention: .
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having second thoughts about which solution will work best for your company it may be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular a given service is and how wide is its online presence. For example Remedyforce Twitter account has currently 57788 followers. At the same time ConnectWise Control Twitter is followed by 11151 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
