What is better Remedy Knowledge Management or Lighthouse Desktop? We are here to simplify the whole process of comparing Knowledge Management Software products for you. For example, on this page you can check the overall performance of Remedy Knowledge Management (9.7) and compare it with the overall performance of Lighthouse Desktop (7.7). You may also match their overall user satisfaction rating: Remedy Knowledge Management (67%) vs. Lighthouse Desktop (96%).
Similarly, you can read their services in detail to determine which product can better deal with your company’s needs. In general, any B2B software should allow you to immediately view the big picture, all the while giving you immediate access to the details.
Our experts made sure to prepare reviews of all popular Knowledge Management Software solutions available out there, but among them these three deserved our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
You don’t want just a wide range of useful tools and scalable pricing packages from a well-known Knowledge Management Software. Almost as crucial as key features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Remedy Knowledge Management or Lighthouse Desktop, or you run into a problem, or perhaps you’ll want to request a certain change or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy personal training or at the very least an FAQ you can use.
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