Remedy Knowledge Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Content Authoring
- Content Templates
- Embedded Social Tools
- Natural Language Search
- Knowledge Integration
- Interactive Chat
Pricing Info
Pricing Info
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
Integrations
Integrations
The Remedy Suite can readily integrate with other BMC products. For third-party integrations, you can ask for more information from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SAP, Haier, Gauteng Province Department of Education
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile service desk and information database that integrates third-party knowledge sources.
Company Email
Contact No.
Company's Address
BMC Software Inc.
2103 CityWest Boulevard
Houston, TX 77042
USA
Remedy Knowledge Management Comparisons
Popular Remedy Knowledge Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- FAQ database
- Customer self-service
- Internal knowledge base
- Centralized and search-enabled repository
- Table of content
- File upload
- Customizable homepages
- Content/Contextual help
- WYSIWYG and source editors
- Drag-and-drop reordering
- Media embedding
- Customizable permalinks
- Prebuilt templates
- Multiple authors
- Shared authoring
- User roles and permissions
- Article versioning
- Reusable snippets library
- Behavioral analytics
- Global traffic analytics
- Reporting
- Video help callouts
- Integrations
Pricing Info
KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:
Base Plan – $49/month
- 1 Knowledge Base
- 1 User
- Unlimited Readers
- All Features
Additional Knowledge Base – $30/month
Additional User – $20 user/month
Integrations
KnowledgeOwl integrates with the following business systems and applications:
- Single Sign On
- Salesforce
- Active Directory
- Okta
- Google Apps
- Zendesk
- Help Scout
- Freshdesk
- Kayako
- Google Analytics
- MixPanel
- Hotjar
- SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Company Email
support@knowledgeowl.com
Contact No.
Company's Address
2552 W 133rd Circle
Broomfield, CO 80020
USA
KnowledgeOwl Comparisons
Popular KnowledgeOwl Alternatives
Almost as important as useful features and customer support level are pricing packages given by Remedy Knowledge Management and KnowledgeOwl. While pricing should not be the sole aspect it’s definitely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your company size and easily scaled up if your business develops. Make sure you don’t select pricing plans that include advanced features that you won’t use and always make an effort to get in touch with the vendor directly as big companies can frequently count on special pricing. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with Remedy Knowledge Management and KnowledgeOwl.
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