Remedy Knowledge Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Content Authoring
- Content Templates
- Embedded Social Tools
- Natural Language Search
- Knowledge Integration
- Interactive Chat
Pricing Info
Pricing Info
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
Integrations
Integrations
The Remedy Suite can readily integrate with other BMC products. For third-party integrations, you can ask for more information from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SAP, Haier, Gauteng Province Department of Education
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile service desk and information database that integrates third-party knowledge sources.
Company Email
Contact No.
Company's Address
BMC Software Inc.
2103 CityWest Boulevard
Houston, TX 77042
USA
Remedy Knowledge Management Comparisons
Popular Remedy Knowledge Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authentication
- Blogs
- Broadcasts
- Calendars
- File manager
- Forums
- Future Publish
- Labels
- Notifications
- Org charts
- Permissions
- Polls
- Profiles
- Read tracking
- Rich text editor
- RSS feeds
- Search
- Site manager
- Integrations
- Subscriptions
- Tasks
- Wikis
- Drag-and-drop UI
- Translation
- Moderation
Pricing Info
Pricing is by quote. Licensing includes the following features:
Core Platform
- 10 TB Storage
- All standard solution templates
- All out-of-the-box integrations with third-party tools
- All platform features
- Native iOS and Android apps
- All supported languages
- Google Analytics, Workplace Analytics, and OData
- Drag and drop page builder
Security & Authentication
- HIPAA security package
- Canada or US data residency hosted on Microsoft Azure
- Igloo LDAP Sync Tool
- Single Sign-On (SSO)
- EU GDPR compliant
Training
- 5 semi-private training seats
- 5 training webinar seats
- 5 self-serve portal seats
- Playbook with best practices, resources, and tips
Support
- Dedicated North-American support team
- Support Knowledge Base
- Access to Igloo Customer Care Community
- Bronze level support
- Igloo API Key
Integrations
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
- Office 365
- Box
- Dropbox
- Microsoft OneDrive
- GDrive
Messaging apps:
- Slack
- Chatter
- Yammer
- Teams
Calendaring apps:
- Microsoft Outlook
- Google Calendar
Ticket tracking:
- Zendesk
CRM:
- SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
Company Email
info@igloosoftware.com
Contact No.
Company's Address
22 Frederick St, Kitchener
ON N2H 2L3
Canada
Igloo Software Comparisons
Popular Igloo Software Alternatives
It may not always be sufficient to just compare Remedy Knowledge Management and Igloo Software with each other. Even though useful functionalities, pricing and user comments are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards claimed by each solution. In many cases a less dominant product may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that despite limited market popularity it’s a worthy rival to the products that dominate the market.
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