What is better Remedy Knowledge Management or Bloomfire? You can use our scoring system to help you get a general idea which Knowledge Management Software product is more suitable for your company. For overall product quality, Remedy Knowledge Management attained 9.7 points, while Bloomfire gained 9.0 points. Meanwhile, for user satisfaction, Remedy Knowledge Management scored 67%, while Bloomfire scored 100%.
Specifics of their unique elements, tools, supported platforms, customer service, plus more are given below to provide you with a more versatile analysis. Keep in mind to get only the functions that you need so you don’t waste resources for functions that are unnecessary.
Currently, the most popular services in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
In case you are still having doubts about which app will work best for your company it may be a sound idea to check out each service’s social metrics. These metrics are usually an indicator of how popular each service is and how big is its online presence.For instance, if you check Remedy Knowledge Management LinkedIn account you’ll learn that they are followed by 142983 users. In case of Bloomfire the number of followers on their LinkedIn page is 3315.
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