Remedy Knowledge Management
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Content Authoring
- Content Templates
- Embedded Social Tools
- Natural Language Search
- Knowledge Integration
- Interactive Chat
Pricing Info
Pricing Info
Remedy Knowledge Management brings information closer to your workforce. It forms part of the BMC Remedy Suite though you can acquire it bundled with Remedy Service Desk or Remedy Service Optimization. For tailored enterprise pricing, you can get in touch with the sales team by phone or email, or you can express your interest in the website’s contact form.
Integrations
Integrations
The Remedy Suite can readily integrate with other BMC products. For third-party integrations, you can ask for more information from the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SAP, Haier, Gauteng Province Department of Education
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile service desk and information database that integrates third-party knowledge sources.
Company Email
Contact No.
Company's Address
BMC Software Inc.
2103 CityWest Boulevard
Houston, TX 77042
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- AI-Powered Capabilities
- Intuitive Interface
- Customization Centralized Hub
- Advanced Analytics
- AI FAQ Generator
- Ticket Deflector
- Version Control
- Multilingual Support
Pricing Info
Document360 offers plans that suit specific business requirements. Customers can directly contact the vendor via its official pricing page.
Professional – By quote
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Content & FAQ Creation
Business Plan – By quote
- Everything in Professional, plus:
- Custom Workflow Builder
- Embedded Help Centre
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Dedicated Account Manager
- AI Search & Answer
Enterprise Plan – By quote
- Everything in Business, plus:
- Multiple Sign-On Models
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
A free trial is available for all plans, allowing users to evaluate Document360 before committing to a subscription.
Integrations
Document360 can be integrated with the following third-party applications:
- Intercom
- Olark
- Disqus
- Google Analytics
- Segment
- Teams
- Slack
- Webhook
- Freshdesk
- Zendesk
- Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Company Email
support@document360.io
Contact No.
Company's Address
Kovai Limited
LEFA Business Park, Planwell House. 35 Edgington Way, London DA14 5
United Kingdom
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All the data, facts and statistics that we presented in this analysis were taken from official company sites, marketing materials available online, real-life experience from real clients as well as our individual everyday use of each solution by a professional reviewer. We put a lot of effort to extensively test every app, therefore we not only test it internally, but we also match our observations with opinions of other members from the B2B community.
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