What is better ReferenceEdge or Verified Reviews? It’s easy to our scoring system to provide you with a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, ReferenceEdge earned 6.8 points, while Verified Reviews received 8.8 points. Meanwhile, for user satisfaction, ReferenceEdge scored N/A%, while Verified Reviews scored 90%.
Information regarding their unique elements, tools, supported platforms, customer service, etc. are given below to help you get a more accurate review. Keep in mind to get only the functions that you need so you don’t waste money for features that are unnecessary.
If you would like to quickly locate the best Customer Experience Management Software according to our review team we recommend you examine one of these solutions: Smartlook, Zendesk, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
A third-party review platform that allows businesses to promote their brands by collating product and customer reviews, which can be shared online. Verified Reviews is also capable of measuring and analyzing customer satisfaction after the purchase. Additionally, it connects your marketing and management teams to ensure business success.
It may not always be enough to just compare ReferenceEdge and Verified Reviews against one another. Although specific functionalities, pricing and user experience are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards merited by each software. In many cases a less dominant software may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which shows that in spite of lesser market popularity it’s a worthy contender to the software that dominate the market.
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