What is better ReferenceEdge or Appcues? If you’re experiencing a tough time deciding on the best Customer Experience Management Software product for your situation, try to compare the available software and discover which solution offers more benefits. For instance, here you can examine ReferenceEdge (overall score: 6.8; user rating: N/A%) vs. Appcues (overall score: 9.0; user rating: 100%) for their overall performance.
You can even see which one provides more functions that you need or which has better pricing plans for your current situation. Working with a clear table to match their features will significantly boost the possibility of finding the best product for your company. Take a closer look at other factors of the software for example intuitiveness, adaptability, scalability, and pricing options.
Currently, the most popular solutions in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
Unlimited flows
Appcues branding
Audience targeting & personalization
Standard – $99 per month (annual subscription)
All Starter features
A/B testing
No branding
Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
No Customer Experience Management Software will be able to cover all the requirements of a company. While key functionalities of ReferenceEdge and Appcues are obviously a priority you should also carefully study the integrations supported by a given solution. Quote frequently you will already be using some other B2B software in your company and it’s much better to select software that integrate well with one another. With that approach you will be able to be certain of a smooth transfer of data between your teams and software used, which can really reduce time wasted on migrating between one solution and the other.
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