What is better Appcues or Whatfix? If you need an effective Customer Experience Management Software product for your company you must invest time and examine a wide range of solutions. It doesn’t have to be complicated, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can check Appcues’s overall score of 9.0 and compare it against Whatfix’s score of 7.9; or Appcues’s user satisfaction level at 100% versus Whatfix’s 100% satisfaction score.
The evaluation can help you spot the strengths and weaknesses of each application, and choose which fits you requirements better. Aside from the robust features, the solution that’s simple to grasp and use is always the better choice.
We know that not all people have enough time to test dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:
Starter – $69 per month (annual subscription)
Unlimited flows
Appcues branding
Audience targeting & personalization
Standard – $99 per month (annual subscription)
All Starter features
A/B testing
No branding
Advanced behavioral targeting
Enterprise – from $2,500 per month (annual subscription)
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
You should note that even though both Appcues and Whatfix may offer a top quality set of features every software may be designed for a different company size. If you are studying different apps you may want to give some attention to a business size they are catering to. Certain elements might scale up efficiently for big enterprises but if you own a small or mid-sized business it’s often better to refrain paying for customized features that you might never actually use.
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