What is better Re:Desk or Velaro? Specific companies want different types of Help Desk Software. To learn which one meets your needs, think about reviewing various solutions feature by feature along with their conditions and pricing. Likewise, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Re:Desk (8.0) vs. Velaro (8.7) for all round quality and efficiency; Re:Desk (N/A%) vs. Velaro (91%) for user satisfaction rating. Check out their strong and low points and decide which software is a better choice for your company. A simple, practical tactic is to note down the pros and cons of both solutions side by side and find out which app is better.
We did our best to prepare reviews of all popular Service Desk Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, LiveAgent, Freshservice.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
In case you continue having doubts about which solution will perform best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how wide is its online presence.For example, if you look at Re:Desk LinkedIn profile you’ll find out that they are followed by 0 users. In case of Velaro the amount of followers on their LinkedIn page is 245.
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