Compare Re:Desk vs. SysAidGetting the proper Help Desk Software product is as straightforward as comparing the solid and low features and terms offered by Re:Desk and SysAid. Here you can also match their general scores: 8.0 for Re:Desk vs. 9.0 for SysAid. Or you can verify their general user satisfaction rating, N/A% for Re:Desk vs. 98% for SysAid. We suggest that you take some time to study their unique features and decide which one is the better choice for your company. What’s more bear in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global team or a mobile app to help you work in the field. We realize that not all companies have enough time to try out a wide range of various services, so we created a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Samanage, Zendesk, Freshservice.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.
Re:Desk integrates with the following business systems and applications:
At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.
Here are the details:
1. BI Analytics – Powered by Qlik
In addition, they offer many more Add-Ons and Third-Party Integrations.
| 128 Chestnut Street|
Newton, MA 02465
|Small Business | Medium Business||Large Enterprises | Medium Business|
|Coca Cola, Panasonic, Adobe, Lufthansa, LG|
|Learn more about Re:Desk pricing||Learn more about SysAid pricing|
|English, Russia||English, Dutch, Polish, Turkish, Swedish|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
SysAid provides tailored pricing by quote which can be requested by phone.
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When you select a service that you believe will be an actual asset for your business you shouldn’t just focus on what reviewers have to say about it. In many cases individual experience with the service will vary, depending on your own goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of Re:Desk and SysAid rate their contact with the service. Our algorithm is based on detailed analysis of product mentions on other websites, social media and blogs, so you will get a comprehensive and credible landscape of what other people think about each app. In this example Re:Desk has a total satisfaction rating at N/A% while for SysAid 98% of people claim they had a positive experience with it.