Compare Re:Desk vs. LANDESK Service Desk

If you wish to get a quick way to learn which Help Desk Software product is better, our exclusive method gives Re:Desk a score of 8.0 and LANDESK Service Desk a score of 8.0 for all round quality and performance. Furthermore, Re:Desk is rated at N/A%, while LANDESK Service Desk is rated 94% for their user satisfaction level. You can also examine their product details, including functions, tools, options, plans, costs, and many more. Check whether the solution allows you to customize some of its workflows to make sure the software complements your own business processes. At this time, the most significant solutions in our Service Desk Software category are: Freshservice, Samanage, Zendesk.
Product

Re:Desk

VS

LANDESK Service Desk

VS

Re:Desk screenshot LANDESK Service Desk screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

94% ?

Cost

Cost

$29.99

by quote

Pricing Type

Pricing Type

Monthly payment Quote-based
Detailed Review

Detailed Review

Product Info

Product Info

Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
It helps to optimize services, offer end users exceptional experiences, and support business agility to meet the needs of every digital enterprise.
Useful Links
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Types of Support

Types of Support

Ticket
Phone Live Support
Ticket Training
Popular Customers

Popular Customers

Pricing Info

Pricing Info

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

  • Full functionality
  • Multi-site (multi-store) connection
  • E-commerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

Pricing is available by quote only. Contact LANDESK directly to request a price quote.

Languages

Languages

English, Russia English
Supported Integrations

Supported Integrations

Re:Desk integrates with the following business systems and applications:

  • CS-Cart Software
  • CS-Cart Multi-Vendor Software
  • Ecwid (Coming Soon)
  • Shopify (Coming Soon)

LANDESK Service Desk offers integration with the following business systems and applications:

  • Novell ZENworks Configuration Management
  • Microsoft SQL
  • Microsoft Excel
  • Microsoft Active Directory
  • Oracle
  • Microsoft SCCM
  • Microsoft Exchange Calendars
  • Microsoft Exchange Server
  • Microsoft Office Outlook
  • IBM Lotus Notes
  • Novell GroupWise
  • SolarWinds Orion
  • Nagios
Client Types

Client Types

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Page

Pricing Page

Learn more about Re:Desk pricing Learn more about LANDESK Service Desk pricing
Features

Features

Re:Desk FEATURES

  • Support Agents Unlimited
  • Custom domain
  • E-mail channel
  • Submit a ticket form
  • Staff roles (permissions)
  • Departments/Categories
  • Integration to e-commerce
  • API for developers
  • External email accounts
  • Email templates
  • Notifications to email address
  • Spam filters
  • Multi-lingual
  • SSL support
  • Mobile-friendly (responsive design)
  • Free access to product updates
  • Contact through order page for customers
  • Order details section with customer recent orders
  • Automatic ticket assigning

LANDESK Service Desk FEATURES

  • Mobile ITSM
  • IT Self Service
  • Role-driven interface
  • ITSM Reporting and Dashboards
  • IT Integration and Automation
  • Social ITSM
  • Beyond Core ITSM
  • ITIL Processes
  • ITSM Software as a Service (SaaS)
Phone No.

Phone No.

+1-801-208-1500
Email Address

Email Address

contact@landesk.com
Contact Address

Contact Address

698 West 10000 South Suite 500
South Jordan, Utah 84095
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you test various Help Desk Software solutions you shouldn’t just look at their features list and provided pricing plans. Pay attention to the fact that the solution must be meeting your needs and business so the more flexible their offer the better. Explore what OSes are supported by Re:Desk and LANDESK Service Desk and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a key element for many businesses.