Compare Re:Desk vs. FocalScopeGetting the suitable Help Desk Software product is as easy as assessing the strong and weak features and terms offered by Re:Desk and FocalScope. Here it's also possible to match their overall scores: 8.0 for Re:Desk vs. 8.2 for FocalScope. Or you can verify their general user satisfaction rating, N/A% for Re:Desk vs. N/A% for FocalScope. We suggest that you take some time to examine their unique features and determine which one is the better alternative for your organization. Likewise, don’t forget to factor in your company’s or industry’s special situation, for example, a multilingual app for a global staff or a mobile platform to help you work away from your office. We know that not all companies have the time to try out a wide range of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Freshservice, SysAid, Samanage.
|Monthly payment||Monthly payment|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
|Small Business | Medium Business||Small Business | Large Enterprises|
Re:Desk integrates with the following business systems and applications:
FocalScope integrates with the following business systems and applications:
|DHL, American Express, Singtel|
| 171 2Nd Street, Suite 300|
Commack, New York 11765
|List of Features|
List of Features
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
Cloud – $39/agent/month
On-Premise – $39/agent/month
Phone System – Built-in Add-on
|USA, UK, Canada, International, Russia||USA, UK, Canada, International|
|Learn more about Re:Desk pricing||Learn more about FocalScope pricing|
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Every time you choose a solution that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. Very often personal experience with the service may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how actual users of Re:Desk and FocalScope evaluate their experience with the product. Our algorithm is built around advanced analysis of product appearances on other websites, social media as well as blogs, so you are going to receive a comprehensive and credible overview of what other users think about every solution. In this example Re:Desk has a total satisfaction rating at N/A% while for FocalScope N/A% of people express they had an enjoyable experience with it.