What is better RAPIDSPIKE or LiaCX? Getting the most effective Customer Experience Management Software for your firm is vital to growing your company’s effectiveness. In our platform, it's easy to compare various solutions to see which one is the appropriate software for your requirements. Here you can match RAPIDSPIKE vs. LiaCX and check out their overall scores (7.0 vs. 8.6, respectively) and user satisfaction rating (92% vs. 100%, respectively).
It's also possible to study the specifics of prices, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, go for the business software that lets you to scale the features and pricing to complement your sales growth or lack of it.
People who don't have much time or could use a Customer Experience Management Software advice from our team might want to examine these top choices for the current year: Zendesk, Alchemer, Smartlook.
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Both RAPIDSPIKE and LiaCX were tested by a panel of independent SaaS experts who prepared a thorough analysis of all core elements of each solution. Their total rating was prepared using our unique SmartScore algorithm that gives an individual partial score to every component including: main features, customer support, mobile device support, security, user satisfaction as well as media presence. We know useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a software before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
