What is better RAPIDSPIKE or Intercom? You have such a wide range of Customer Experience Management Software alternatives in today’s state of that industry that choosing the right product may be confusing. On our comparison page, we let you review the functions, pricing terms, available plans, and more details of RAPIDSPIKE and Intercom.
You can also check their score (7.0 for RAPIDSPIKE vs. 8.9 for Intercom) and user satisfaction level (92% for RAPIDSPIKE vs. 96% for Intercom). The scores and ratings give you a solid idea how both of these software products perform. Moreover, make sure if the application can integrate with existing business apps to guarantee greater productivity.
Those of you who are pressed for time or would like to get a Customer Experience Management Software recommendation from our team may want to examine these top choices for the current year: Zendesk, Smartlook, Alchemer.
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Both RAPIDSPIKE and Intercom were reviewed by a panel of reliable SaaS experts who conducted a thorough analysis of all important elements of each app. Their total rating was prepared by means of unique SmartScore model which gives an individual partial score to every factor such as: main features, client support, mobile device support, security, client satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all sides of a software before giving it a final score.
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