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Compare RAPIDSPIKE vs. Feedback Lite

Purchasing the proper Customer Experience Management Software product is as straightforward as assessing the strong and low characteristics and terms offered by RAPIDSPIKE and Feedback Lite. Here you can also match their all round scores: 7.0 for RAPIDSPIKE vs. 7.0 for Feedback Lite. Or you can verify their general user satisfaction rating, 92% for RAPIDSPIKE vs. 98% for Feedback Lite. We suggest that you take some time to study their specific functions and decide which one is the better choice for your business. Likewise, remember to take into account your company’s or industry’s special circumstances, for example, a multilingual solution for a global team or a mobile app to help you work on the go. Our experts made sure to review all popular Customer Experience Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Yotpo, Qualtrics CX, Smartlook.
Product

RAPIDSPIKE

VS

Feedback Lite

VS

RAPIDSPIKE screenshot Feedback Lite screenshot
Pricing Details

Score

Our Score

7.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

92% ?

Client Satisfaction

98% ?

Cost

Cost

£18.95

$29

Pricing Model

Pricing Model

Free | Monthly payment | Quote-based Free | Monthly payment
Full Review

Full Review

General Info

General Info

Advanced website monitoring platform for real-world performance data of critical websites and application processes.
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
Useful Links
Popular Clients

Popular Clients

Samsung, NETFLIX, Fujitsu Intel, Harvard, 3M
Integrations

Integrations

RAPIDSPIKE offers the following connectivity options:

  • RESTful JSON API (only for enterprise package)
  • Slack
  • Google Analytics
  • Webhooks
  • PagerDuty

Currently, Feedback Lite offers a flawless integration with Google Analytics.

List of Features

List of Features

RAPIDSPIKE FEATURES

  • Notifications
  • Multi-user accounts
  • Live, Multi-device dashboards
  • Public status pages
  • Global server network
  • Crisis escalation
  • Scenic backgrounds during downtime
  • Configurable data period
  • Critical process monitoring
  • Browser-based simulation
  • Performance thresholds
  • IP Addresses Geo-mapping
  • Error detection
  • Benchmarking
  • Key process visualization
  • Waterfall view of resources
  • Live data
  • Per-page traffic analysis
  • Website scanner
  • SSL Cipher monitor
  • Internal app messaging
  • Google safe browsing monitor
  • Alexa monitor
  • SEO statistics
  • Graphical reports
  • League tables
  • Raw data
  • Monthly summary

Feedback Lite FEATURES

  • Automation
  • Campaign Redirection
  • Capture Details
  • Custom Colors
  • Device Targeting
  • Exit Intent
  • Follow-Up Question
  • Real-Time Results
  • Tabs
  • White Labelling
  • Advanced reporting
  • Google Analytics tracking
  • Exit intent technology
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Mac
Web-based
Contact Address

Contact Address

The Round Foundry Media Centre, Foundry St
Leeds
United Kingdom
2/199 George Street
Brisbane, QLD 4000
Australia
Languages

Languages

English English
Vendor Email

Vendor Email

info@rapidspike.com support@feedbacklite.com
Pricing Plans

Pricing Plans

RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:

Basic: Free

  • Unlimited alerts
  • Uptime monitors
  • Fixed Global monitoring network
  • Detailed reporting
  • 5-60 minutes checks

Professional: £18.95 +VAT/month

  • Basic features plus
  • Advanced monitors and alerts
  • Global monitoring
  • Up to 3 user accounts
  • 150 uptime monitors
  • 1-60 minute uptime checks
  • TV mode
  • Public status pages

Enterprise: Starting from £82.95 +VAT/month

  • Professional features plus
  • Performance monitors
  • Advanced alerts
  • On-demand global monitoring
  • 500 uptime monitors
  • Unlimited user accounts
  • Managed site analysis
  • Technical account manager
  • API access
  • Phone support

Feedback Lite offers four SMB and enterprise pricing plans, including a free one for startups and small teams. A 14-days free trial is also available.

Check out the details, and choose the most appropriate plan for your needs:

Free Forever

  • 40 monthly responses
  • Unlimited campaigns
  • 2 campaign sizes

Starter – $29/month

  • 2500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $49/month

  • 5000 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $69/month

  • 7500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation
Phone No.

Phone No.

+61-410-114-162
Available Support

Available Support

Training
Phone
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Details

Pricing Details

Learn more about RAPIDSPIKE pricing Learn more about Feedback Lite pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you research various Customer Experience Management Software products you shouldn’t just look at their features list and available pricing plans. Consider that the app must be matching your standards and business so the more flexible their offer the better. Explore what platforms are supported by RAPIDSPIKE and Feedback Lite and make sure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and geographies are supported, as this might be a critical factor for many companies.