What is better Ragic or ScreenConnect? You can use our scoring system to provide you with a general idea which Collaboration Software product is more suitable for your company. For overall product quality, Ragic earned 8.7 points, while ScreenConnect earned 9.0 points. At the same time, for user satisfaction, Ragic scored 96%, while ScreenConnect scored 96%.
Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to provide you with a more accurate assessment. Remember to purchase only the functions your company needs so you don’t waste cash for functions which are redundant.
Our team put a lot of effort to review all popular Collaboration Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: monday.com, Wrike, Smartsheet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you test various Collaboration Software solutions you shouldn’t only explore their features list and offered pricing plans. Keep in mind the service should be meeting your requirements and business so the more flexible their offer the better. Find our which platforms are supported by Ragic and ScreenConnect and be certain you will get mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this might be a deal breaker for many companies.
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