What is better Ragic or ScreenConnect? You can use our scoring system to help you get a general idea which Collaboration Software product is will work better for your company. For overall product quality, Ragic received 8.7 points, while ScreenConnect earned 9.0 points. At the same time, for user satisfaction, Ragic scored 96%, while ScreenConnect scored 96%.
Details about their features, tools, supported platforms, customer service, plus more are available below to provide you with a more precise assessment. Keep in mind to get only the functions your business requires so you don’t waste resources for functions that are unnecessary.
As of now, the leading solutions in our Collaboration Software category are: monday.com, Wrike, Smartsheet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as features and client support responsiveness are pricing options provided by Ragic and ScreenConnect. Even though price should not be the only element it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up when your team develops. Make sure you don’t pick plans that have advanced functionalities that you won’t use and always try to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with Ragic and ScreenConnect.
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