What is better Qualtrics CX or Podium? Today’s businesses require the most effective Customer Support Software product to remain competitive. On this page we help you with buying the best software, by allowing you to evaluate Qualtrics CX and Podium down to the very details of their individual modules.
You may as well check our general scoring values, which rate the software all round quality and performance. Qualtrics CX got a 9.1 score, while Podium has a score of 9.1. Likewise, it is possible to compare their general user satisfaction rating: 100% (Qualtrics CX) against 95% (Podium). Remember to opt for the application that best answers your top issues, not the solution with the most robust features.
In the event you need to quickly identify the optimal Customer Experience Management Software according to our experts we advise you try out one of these solutions: Alchemer, Smartlook, Zendesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
All the data, information and reviews that we provided in this table were collated from official company pages, marketing materials available online, actual experience from real clients as well as our individual everyday use of each app by a professional reviewer. We put a lot of effort to comprehensively study every product, so we not only study it on our own, but we also correlate our observations with views of other members from the B2B community.
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