What is better Podium or Salesforce Service Cloud? A sensible way to find the right Customer Support Software product for your company is to cross-check the solutions against each other. Here you can compare Podium and Salesforce Service Cloud and see their features compared in detail to help you decide on which one is the more effective product.
Furthermore, you can examine their overall ratings, for instance: overall score (Podium: 9.1 vs. Salesforce Service Cloud: 9.6) and user satisfaction (Podium: 95% vs. Salesforce Service Cloud: 97%). Analyze their distinctive features and similarities and discover which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years?
In the event you need to quickly locate the optimal Reputation Management Software according to our experts we advise you examine the following solutions: Qualtrics CX, Yotpo, Hootsuite.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No Customer Support Software will manate to solve all the needs of a business. While core functionalities of Podium and Salesforce Service Cloud should matter you should also carefully study the integrations supported by a given app. Quote frequently your team will already be making use of other types of SaaS software in your company and it’s much wiser to go with software that integrate well with each other. That way you will be able to be certain of a reliable exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one solution and the next.
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