What is better Podium or Vivantio? Getting the right Customer Support Software product is as straightforward as comparing the strong and poor functions and terms offered by Podium and Vivantio. Here it's also possible to match their overall scores: 9.1 for Podium vs. 8.4 for Vivantio. Or you can check their general user satisfaction rating, 95% for Podium vs. 93% for Vivantio.
We suggest that you take some time to examine their unique features and determine which one is the better alternative for your business. What’s more don’t forget to factor in your company’s or industry’s unique case, such as, a multilingual software for a global team or a mobile platform to help you work away from your office.
Those of you who don't have much time or would like to get a Reputation Management Software advice from our experts may want to examine these top choices for the current year: Qualtrics CX, Yotpo, Hootsuite.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Please keep in mind that even though both Podium and Vivantio may have a top quality set of features each product might be created for a different business size. If you are studying different apps you should give some attention to a business size they are aimed at. Certain features may scale up well for large enterprises but if you have a small or mid-sized business it’s usually more sensible to refrain paying for advanced features that you might never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
