What is better Qualtrics CX or EngageBay? You can use our scoring system to provide you with a general idea which CRM Software product is more suitable for your company. For overall product quality, Qualtrics CX attained 9.1 points, while EngageBay earned 8.9 points. At the same time, for user satisfaction, Qualtrics CX scored 100%, while EngageBay scored 100%.
Information regarding their characteristics, tools, supported platforms, customer support, and more are given below to help you get a more accurate analysis. Remember to purchase only the functions your business requires so you don’t waste money for tools that are unnecessary.
As of now, the best solutions in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
You should keep in mind that while both Qualtrics CX and EngageBay may offer an excellent set of features every product could be created for a different company size. If you are studying different apps you should give some attention to a business size they are aimed at. Certain elements might scale up well for big enterprises but if you have a small or mid-sized company it’s usually more sensible to stay away from paying for complex functionalities that you might never have a chance to use.
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