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Compare Qualtrics CX vs JotForm

What is better Qualtrics CX or JotForm? If you need to have a quick way to learn which CRM Software product is better, our exclusive system gives Qualtrics CX a score of 9.1 and JotForm a score of 9.0 for total quality and performance. Furthermore, Qualtrics CX is rated at 100%, while JotForm is rated 100% for their user satisfaction level.

You can also evaluate their product details, including modules, tools, options, plans, pricing, and much more. See if the application lets you to customize some of its processes to guarantee the software complements your own business procedures.

Those of you who are pressed for time or would like to get a Customer Experience Management Software recommendation from our team may want to try out these top choices for the current year: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ease of use
  • Online Form Designer
  • Drag-and-Drop Customization
  • Editable, pre-made Templates and Themes
  • Image/Logo Upload
  • Automated Storage and Organization of Submissions
  • Branding
  • Online/Offline Collaboration
  • Reporting
  • Synced Changes on the go
  • More than 1000 Integrations
  • Payments
  • Widgets
  • Group Editing

Pricing Info

JotForm offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – Free

  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports and Fields

Bronze – $19/month

  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Silver – $39/month

  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Gold – $99/month

  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, BBC, Uber

Integrations

JotForm integrates with more than 100 business systems and applications. Here are some of them:

  • Dropbox
  • Salesforce
  • PayPal
  • Stripe
  • Square
  • Freshbooks
  • Google Drive
  • WebHooks
  • Zoho CRM
  • Authorize.Net
  • AWeber
  • Egnyte

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

JotForm is a professional, fully-featured mobile form builder for companies and individuals.

Company Email

support@jotform.com

Contact No.

Company's Address

1700 Montgomery St
San Francisco, CA 94111
USA

No CRM Software will be able to cover all the needs of a company. Though key features of Qualtrics CX and JotForm are obviously a priority you should also thoroughly explore the integrations offered by each solution. Very often you will already be making use of various kinds of SaaS software in your company and it’s much better to choose products that integrate well with one another. If you do that you can ensure a reliable transfer of data between your teams and services, which can really reduce time wasted on migrating between one app and the other.

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