What is better Podium or Zendesk? With a wide range of functionalities, pricing, terms, and more to compare, choosing the right Customer Support Software for your organization is hard. But by using our system, it is simple to match the features of Podium and Zendesk including their general score, respectively as: 9.1 and 9.7 for overall score and 95% and 98% for user satisfaction.
You can also review them feature by feature check out which program is a more effective fit for your company. Keep in mind to use a free trial first prior to getting a plan to experience how the solution can help you in practical situations.
People who are pressed for time or would like to get a Reputation Management Software advice from our experts might want to take a look at these top choices for this year: Qualtrics CX, Hootsuite, Yotpo.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you select a app that you are sure will work best for your business you shouldn’t simply pay attention to what experts have to say about it. Very often individual experience with the software may be different, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you a reliable overview of how actual users of Podium and Zendesk evaluate their contact with the software. Our system is built around complex analysis of product mentions on other sites, social networks and blogs, so you will get a comprehensive and reliable overview of what other clients think about every product. In this example Podium has a total satisfaction rating at 95% while for Zendesk 98% of users express they had a positive experience with it.
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