What is better Podium or ScreenConnect? The perfect Customer Support Software is a product that can address your company’s specific needs. It is possible to identify which alternative works best for your business if you assess numerous products before you decide which one is the best.
For example, Podium and ScreenConnect are scored at 9.1 and 9.0, respectively, for all round quality and performance. Similarly, Podium and ScreenConnect have a user satisfaction rating of 95% and 96%, respectively, which reveals the general satisfaction they get from customers. Moreover, talk to an existing user of the software and ask for their opinion regarding the software in question.
People who want to save some time or could use a Reputation Management Software recommendation from our experts may want to try out these top choices for the current year: Hootsuite, Yotpo, Qualtrics CX.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you are still having second thoughts about which app will be best in your case it may be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular each solution is and how big is its online presence.For instance, if you look at Podium LinkedIn profile you’ll find out that they are followed by 1128 users. In case of ScreenConnect the amount of followers on their LinkedIn page is 16403.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
