What is better Pulsedesk or Groove? When scouting for the ideal Customer Support Software for your enterprise it is suggested that you assess the functions, prices, along with other critical details concerning the product and vendor. Here, you are able to see the parallels and differences between Pulsedesk (overall score at 8.9 and user satisfaction at 98%) and Groove (overall score at 9.5 and user satisfaction at 91%).
It's also possible to examine their particulars elements, such as functions, plans, pricing, terms, etc. Moreover, read the terms thoroughly for information on extra charges, such as, setup cost, independent customer service, upgrade fees, disk space fees, and other similar charges.
If you have to quickly find the optimal Customer Support Software according to our experts we advise you take a look at one of these services: Freshdesk, Zendesk, Freshdesk Omni.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
The apps compared on this page are only a small sample of our entire Customer Support Software category and you should keep in mind that there could be better options out there. If you want to guarantee you make the wisest choice for your business we strongly encourage you to try out more software first. It may also be a good idea to consult our top 10 Customer Support Software list to see which solutions are in the current year the highest-ranking ones and leaders in the market.
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