What is better Groove or Pipedrive? Buying the perfect Customer Support Software for your firm is vital to improving your company’s effectiveness. In our platform, it's easy to evaluate different solutions to see which one is the appropriate software for your requirements. Here you can match Groove vs. Pipedrive and examine their overall scores (9.5 vs. 9.4, respectively) and user satisfaction rating (91% vs. 100%, respectively).
It's also possible to look at the details of pricing, terms and conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. In general, choose the software that lets you to scale the features and price terms to address your business growth or lack of it.
Those of you who don't have much time or could use a Customer Support Software recommendation from our team may want to take a look at these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
When you select a software that you believe will work best for your company you shouldn’t just limit yourself to what professionals have to say about it. Very often personal experience with the software will vary, depending on specific preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick impression of how actual users of Groove and Pipedrive evaluate their contact with the service. Our system is built around detailed analysis of product mentions on other sites, social media and blogs, so you are going to obtain a full and credible picture of what other people think about each solution. In this example Groove got a total satisfaction rating at 91% while for Pipedrive 100% of people express they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
