What is better ProProfs Knowledge Base or Richpanel? Examining products to find the best Customer Support Software doesn't have to be complicated. On our review platform, we enable you to match ProProfs Knowledge Base and Richpanel and quickly see their varying features. We allow you to examine their features, supported devices, level of support, prices, terms, and more.
It's also possible to examine their overall score (8.5 for ProProfs Knowledge Base vs. 8.0 for Richpanel) and overall customer satisfaction level (100% for ProProfs Knowledge Base vs. N/A% for Richpanel). Devote time to review your top choices and determine which one is ideal for your company. You should also assess the software company’s credibility; are they reliable and will they still be operating a few years from now?
Currently, the most popular products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
No Customer Support Software will be able to cater to all the requirements of a specific team. Though core features of ProProfs Knowledge Base and Richpanel are obviously a priority you should also carefully explore the integrations offered by every product. In many cases your team will already be making use of some other SaaS software in your company and it’s much more beneficial to choose services that integrate well with one another. If you do that you will be able to ensure a smooth exchange of data between your teams and services, which can significantly reduce time spent on migrating between one service and the next.
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