What is better ProProfs Knowledge Base or VIZOR? Selecting the most appropriate Customer Support Software for your business is hard with so many functions, choices, and terms to choose from. But, using our review directory will help you to streamline the necessary steps by getting all crucial products in a single place.
For example, you can match ProProfs Knowledge Base and VIZOR for their functions and overall scores, in this case, 8.5 and 8.0, respectively. Similarly, you can check which product has superior general user satisfaction rating: 100% (ProProfs Knowledge Base) and 98% (VIZOR) to find out which solution is the better choice for your business. Don’t simply pick the software with the lowest price, but the service that offers the best value.
Those of you who don't have much time or could use a Customer Support Software suggestion from our experts might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
The products compared on this page are only a sliver of our entire Customer Support Software category and you should keep in mind that there might be more reliable services available. If you would like to make sure you make the optimal decision for your company we definitely urge you to compare more products first. You may also want to consult our top 10 Customer Support Software list to find out which products are now the highest-ranking ones and dominate the market.
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