What is better ProProfs Help Desk or BMC FootPrints? We are here to improve the cumbersome process of assessing Help Desk Software products for you. For instance, on this page you can verify the overall performance of ProProfs Help Desk (8.5) and contrast it with the overall performance of BMC FootPrints (8.3). You may also match their overall user satisfaction rating: ProProfs Help Desk (100%) vs. BMC FootPrints (97%).
Similarly, research their capabilities in detail to find out which product can better address your company’s needs. In general, any B2B software must let you to comfortably check the big picture, all the while offering you quick access to the details.
People who don't have much time or would like to get a Customer Support Software suggestion from our experts might want to examine these top choices for the current year: Freshdesk Omni, Zendesk, Freshdesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
In the event you are still having second thoughts about which product will work best for your company it may be a good idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given service is and how extensive is its online presence. For example ProProfs Help Desk Twitter account has currently 5466 followers. At the same time BMC FootPrints Twitter is followed by 57727 people.
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