What is better ProProfs Chat or Smith.ai? Today’s corporations seek the most effective Customer Support Software product to keep on being competitive. On this page we help you with choosing the right service, by allowing you to evaluate ProProfs Chat and Smith.ai down to the very details of their individual modules.
You can even examine our overall scoring values, which rate the software general quality and performance. ProProfs Chat got a 8.5 score, while Smith.ai has a score of 8.8. Likewise, you may compare their general user satisfaction rating: 100% (ProProfs Chat) against 96% (Smith.ai). Remember to choose the application that best matches your most urgent needs, not the application with the most robust features.
Our experts made sure to review all popular Live Chat Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Pipedrive, Zendesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
Please keep in mind that even though both ProProfs Chat and Smith.ai may have a top quality set of features every product could be aimed at a different business size. If you are analyzing various solutions you may want to focus on a business type they are meant for. Certain elements could scale up efficiently for large enterprises but if you run a small or mid-sized business it’s frequently better to refrain paying for customized functionalities that you may never actually use.
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