Smith.ai
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 24/7 service
- Answering for Facebook Messenger and SMS Texts
- Text and Email follow-up
- After-Hours Chat Bots
- Live Agents
- Text Answering
- Real-Time Translation
- Customized Branding
- Email Summary of Chats
- Custom Timing
- Custom Placement
- Customized Greetings
- Appointment Scheduling
- Ecommerce Order and CRM Integration
- New Client Intake
- Lead Data Gathering
- Spam Blocking
- Customer Service and Support Desk
- Mobile-Optimized
- Proactive Chat
- Easy Billing
Pricing Info
Pricing Info
Starter – $140/month
- Comes with AI bot and staff
- 20 live chats ($7/chat after 20)
- Automated greetings for site visitors
- Mobile-ready chat widget
- SMS/Text Answering
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- Website installation and setup assistance
- One-time chat custom programming
- Custom programming and training options
- Email support
- Phone support
- 1 integration included
Basic – $300/month
- Comes with AI bot and staff
- 50 live chats ($6/chat after 30)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- One-time chat custom programming
- 5 Custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Pro – $600/month
- Comes with AI bot and staff
- 100 live chats ($6/chat after 100)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Real-time Spanish-English translation
- SMS/text answering
- Chat transcription
- Custom branding options
- One-time chat custom programming
- 10 custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Custom – By Quote
- Comes with AI bot and staff
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Real-time Spanish-English translation
- Chat transcription
- Custom branding options
- Custom integrations
- Custom appointment booking
- One-time chat custom programming
- Custom one-time custom programming hours
- Additional hours of custom programming & training
- Website installation and setup assistance
- Email support
- Phone support
Integrations
Integrations
Smith.ai integrates with the following:
- ActiveCampaign
- Acuity Scheduling
- Agile CRM
- AppToto
- AppointmentCore
- Appointy
- CPACharge
- Calendly
- CapsuleCRM
- ClientRock
- Clio
- Clio Calendar
- Clio Grow
- Filevine
- Harmonizely
- Headnote
- Housecall Pro
- HubSpot
- Infusionsoft
- LawPay
- LawTap
- Lawmatics
- Lead Docket
- Lexicata
- Pipedrive
- PracticePanther
- Rocket Matter
- Salesforce
- ScheduleOnce
- Schedulista
- Setmore
- Slack
- Square Appointments
- Wealthbox
- WhenWorks
- Woven Calendar
- YouCanBook.Me
- Zapier
- ZynCal Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nyman IP, New Wave Financial Services, Merchbar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
Company Email
support@smith.ai
Contact No.
Company's Address
425 Sherman Avenue
Suite 200, Palo Alto, CA,
United States
Smith.ai Comparisons
Popular Smith.ai Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- web self-service widgets through mobile, web & social
- customer analytics
- intelligent support agent tools
- real-time FAQs
- intelligent contextual answers in any language
- interactive troubleshooting flows
- easy escalation to agents via email or chat
- widget customization
- proactive engagement with high-value customers
- conversion tracking
- SLA tracking
- custom charts
- customer feedback
- Google Analytics Integration and API for enterprise customers
- support ticket system
- queue management
- Rule Engine that sends auto-responders, assignment to users etc.
- in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Pricing Info
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Integrations
- Magento
- Live Person
- Google Analytics
- Sales Force
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximize conversion & reduce support load by providing personalized answers for every question.
Company Email
Company's Address
not listed
nanoRep Comparisons
Popular nanoRep Alternatives
If you continue having doubts about which app will work best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are usually a sign of how popular every software is and how big is its online presence. For example Smith.ai Twitter profile has currently 390 followers. At the same time nanoRep Twitter is followed by 544 people.
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