What is better ProProfs Chat or Smartsupp? If you need an efficient Customer Support Software product for your business you need to invest time and examine a wide range of solutions. It doesn’t have to be complicated, and can be as quick as matching their functions in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can find ProProfs Chat’s overall score of 8.5 and compare it against Smartsupp’s score of 8.6; or ProProfs Chat’s user satisfaction level at 100% versus Smartsupp’s 100% satisfaction score.
The contrast can help you find out the strengths and weaknesses of each program, and choose which one fits you requirements better. Beyond the rich features, the solution that is easy to understand and use is always the better choice.
If you need to quickly identify the best Live Chat Software according to our experts we suggest you take a look at these services: Zendesk, Pipedrive, Vision Helpdesk.
ProProfs Chat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Free Plan – $0
1 operator
Basic chat features
Limited integrations
Basic reporting
Team Plan – $19.99/operator/month (billed annually)
It may not always be sufficient to simply compare ProProfs Chat and Smartsupp with each other. Even though useful features, pricing plans and customer comments are all crucial and should be considered when making a final choice, you should also pay attention to the recognition and awards merited by every product. In many cases a less popular product may turn out to be an excellent choice that was a winner of many B2B awards such as our Supreme Software Award which shows that regardless of limited market presence it’s a worthy rival to the apps that rule the market.
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