MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Podium vs Qualtrics CX

What is better Podium or Qualtrics CX? If you need an effective Customer Experience Management Software product for your organization you must take time to examine a wide range of alternatives. It doesn’t have to be challenging, and can be as simple as matching their features in a table like the one below. You will also get a good idea how each product operates. For example, on this page you can find Podium’s overall score of 8.6 and compare it against Qualtrics CX’s score of 9.1; or Podium’s user satisfaction level at N/A% versus Qualtrics CX’s 100% satisfaction score.

The evaluation will allow you to see the pros and cons of each program, and make up your mind on which suits you requirements better. Aside from the rich features, the solution that’s simple to grasp and use is always the better product.

People who don't have much time or need a Reputation Management Software recommendation from our team may want to investigate these top choices for this year: Hootsuite, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online review management
  • Customer interactions
  • Operation management
  • Omnichannel feedback
  • Android and iOS app

Pricing Info

Podium’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Podium is a robust online review software designed to help organizations power local interaction.

Company Email

support@podium.com

Contact No.

Company's Address

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You shouldn’t expect just a broad set of useful tools and flexible pricing plans from a reliable Customer Experience Management Software. Almost as significant as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Podium or Qualtrics CX, or you face some problems, or perhaps you’ll need to ask for a certain update or feature useful to your company you can count on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can profit from individual training or at least an FAQ you can use.

Page last modified