What is better Parature or Serena Service Manager? If you want to get a easy way to learn which Customer Support Software product is better, our proprietary algorythm gives Parature a score of 7.2 and Serena Service Manager a score of 7.0 for all round quality and performance. At the same time, Parature is rated at 98%, while Serena Service Manager is rated 93% for their user satisfaction level.
You can also compare their product details, such as modules, tools, options, plans, prices, and much more. See if the software allows you to customize a few of its processes to ensure it fits your own business processes.
People who are pressed for time or want a Customer Support Software advice from our experts might want to investigate these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
In the event you continue having doubts about which app will perform best for your company it may be a sensible idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular a given app is and how large is its online presence. For example Parature Twitter profile has currently 4175 followers. At the same time Serena Service Manager Twitter is followed by 1663 people.
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