What is better OTRS or GLPI? Getting the most appropriate Customer Support Software for your organization is hard with a lot of functions, choices, and terms to check. But, using our website will allow you to streamline the selection process by getting all major apps in one location.
For instance, you can contrast OTRS and GLPI for their functions and overall scores, in this case, 8.4 and 8.4, respectively. Similarly, you can check which one has superior general user satisfaction rating: 99% (OTRS) and 100% (GLPI) to learn which software is the better choice for your company. Don’t just pick the software with the lowest price, but the software that gives the best value.
Those of you who don't have much time or could use a IT Service Software suggestion from our experts may want to take a look at these top choices for this year: Freshservice, LiveAgent, Zendesk.
A comprehensive, enterprise-grade service management platform built to streamline the ticket request process for businesses in customer service, IT service management, and corporate security sectors.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
In the event you continue having doubts about which solution will be best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each solution is and how wide is its online presence. For instance, in case of Facebook OTRS has 1692 likes on their official profile while GLPI profile is liked by 2987 people.
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