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Compare osTicket vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better osTicket or Salesforce Service Cloud? The ideal Help Desk Software is a program that can address your company’s unique requirements. It’s easy to identify which choice works best for your enterprise if you compare different products before you decide which one is the best.

For instance, osTicket and Salesforce Service Cloud are scored at 7.1 and 9.6, respectively, for total quality and performance. Similarly, osTicket and Salesforce Service Cloud have a user satisfaction rating of N/A% and 97%, respectively, which indicates the general response they get from customers. Moreover, get in touch with an existing user of the software and solicit their feedback about the solution in question.

If you need to quickly find the top Help Desk Software according to our experts we suggest you take a look at the following products: Salesforce Service Cloud, Zendesk, Freshdesk.

In case you are still having second thoughts about which app will work best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are usually a sign of how popular each solution is and how big is its online presence. For example osTicket Twitter account has currently 2598 followers. At the same time Salesforce Service Cloud Twitter is followed by 507519 users.

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