What is better osTicket or LiveHelpNow? Comparing products to get the best Help Desk Software doesn't have to be hard. On our review platform, we enable you to match osTicket and LiveHelpNow and promptly see their varying features. We allow you to examine their capabilities, supported devices, customer support, pricing, terms, and many more.
It's also possible to review their overall score (7.1 for osTicket vs. 7.3 for LiveHelpNow) and overall customer satisfaction level (N/A% for osTicket vs. N/A% for LiveHelpNow). Devote time to assess your leading options and determine which one is right for your company. Similarly, you have to assess the software vendor’s credibility; can they be relied upon and will they still be around a few years from now?
Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions available out there, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
When you choose a solution that you think will be an actual asset for your company you shouldn’t only pay attention to what professionals have to say about it. In many cases personal experience with the app may change, depending on specific preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each app to give you a quick impression of how actual users of osTicket and LiveHelpNow evaluate their experience with the solution. Our algorithm is built around complex analysis of product mentions on other websites, social networks and blogs, so you are going to get a full and reliable overview of what other customers think about each app. In this case osTicket got a total satisfaction rating at N/A% while for LiveHelpNow N/A% of people express they had a positive experience with it.
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