What is better LiveHelpNow or CRMdesk? If you need to have a easy way to decide which Help Desk Software product is better, our exclusive algorythm gives LiveHelpNow a score of 7.3 and CRMdesk a score of 8.0 for all round quality and performance. In addition, LiveHelpNow is rated at N/A%, while CRMdesk is rated N/A% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, pricing, and more. See whether the solution can customize a few of its processes to make sure the software complements your own business procedures.
People who don't have much time or need a Help Desk Software advice from our experts might want to examine these top choices for the current year: Freshdesk, Salesforce Service Cloud, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
It may not always be enough to simply compare LiveHelpNow and CRMdesk against one another. Although reliable functionalities, pricing and user comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by each app. Frequently a less dominant solution may turn out to be an excellent choice that was a winner of many industry awards such as our Great User Experience Award which reveals that in spite of limited market popularity it’s a significant rival to the software that dominate the market.
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