What is better LiveHelpNow or CRMdesk? We are here to simplify the process of reviewing Help Desk Software products for you. For example, on this page you can examine the overall performance of LiveHelpNow (7.3) and contrast it with the overall performance of CRMdesk (8.0). You may also match their overall user satisfaction rating: LiveHelpNow (N/A%) vs. CRMdesk (N/A%).
Similarly, you can read their features thoroughly to see which product can better tackle your company’s requirements. In general, any business app must let you to comfortably see the big picture, at the same time allowing you easy access to the details.
People who don't have much time or need a Help Desk Software advice from our experts might want to examine these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
You shouldn’t expect exclusively a broad array of useful tools and scalable pricing from a well-known Help Desk Software. Almost as important as key features is a top-notch customer support. You want to guarantee that if you have any questions about LiveHelpNow or CRMdesk, or you face some problems, or maybe you’ll want to ask for a certain update or functionality beneficial to your company you can count on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. It’s also a major asset if you can benefit from individual training or at the very least a knowledge base you can use.
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