What is better LiveHelpNow or Deskpro? Finding the most effective Help Desk Software product is all about assessing various solutions and figuring out the top program for your specific needs. Our proprietary algorythm provides you with a brief look at the general rating of LiveHelpNow and Deskpro. For general quality and performance, LiveHelpNow scored 7.3, while Deskpro scored 7.3. On the other hand, for user satisfaction, LiveHelpNow earned N/A%, while Deskpro earned N/A%.
Below it's also possible to verify their characteristics, terms, plans, etc. to find out which application will be more suitable for your needs. One critical aspect to evaluate is if the application lets you to enable/disable limitations on different types of users to protect any confidential company data.
At the moment, the most popular products in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Both LiveHelpNow and Deskpro were reviewed by a panel of reliable B2B experts who prepared a thorough examination of all crucial aspects of each service. Their ultimate score was prepared with unique SmartScore model that calculates an individual partial score to each element including: main functionalities, customer support, mobile support, security, user satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we make sure we pay attention to all facets of a software before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
