What is better osTicket or HP Service Manager? You have so many Help Desk Software solutions in today’s market that deciding on the best product may be overwhelming. On our comparison page, you can actually assess the tool, pricing terms, available plans, and more details of osTicket and HP Service Manager.
You can also assess their score (7.1 for osTicket vs. 8.3 for HP Service Manager) and user satisfaction level (N/A% for osTicket vs. 84% for HP Service Manager). The scores and ratings offer you an overall idea how both of these software products perform. Moreover, find out if the software can integrate with your current business apps to guarantee greater productivity.
We realize that not all people have the time to examine a wide range of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Both osTicket and HP Service Manager were tested by a team of reliable SaaS experts who carried out a full study of all key elements of each service. Their final rating was calculated using our unique SmartScore model which gives a separate partial score to each element such as: main features, customer support, mobile device support, security, user satisfaction as well as market presence. We are aware that useful features are not the only aspect important to a company so we make an effort to pay attention to all facets of a service prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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