What is better Oracle CX or LiaCX? With a wide range of functionalities, pricing, terms, and more to check, finding the right Customer Experience Management Software for your organization is hard. However making use of our system, it is simple to match the features of Oracle CX and LiaCX together with their general SmartScore, respectively as: 8.9 and 8.6 for overall score and 100% and 100% for user satisfaction.
You can also assess them feature by feature and see which software is a more suitable fit for your enterprise. Remember to ask for a free trial first prior to getting a plan to see how the program performs in practical situations.
If you have to quickly identify the optimal Customer Experience Management Software according to our experts we recommend you check out the following products: Zendesk, Smartlook, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In the event you continue having doubts about which app will perform best for your business it may be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how wide is its online presence.For example, if you look at Oracle CX LinkedIn profile you’ll learn that they are followed by 5664 people. In case of LiaCX the volume of followers on their LinkedIn page is 1429.
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