What is better OneDesk or CA Service Desk Manager? With different functions, pricing, conditions, and more to compare, choosing the right Help Desk Software for your organization is tricky. Nevertheless making use of our system, it is simple to match the features of OneDesk and CA Service Desk Manager as well as their general rating, respectively as: 8.2 and 8.5 for overall score and 99% and 99% for user satisfaction.
You can also evaluate them feature by feature and see which software is a better fit for your business. Keep in mind to get a free trial first before opting in for a plan to experience how the solution can benefit you in real scenarios.
Those of you who don't have much time or could use a Help Desk Software advice from our experts may want to take a look at these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
No Help Desk Software will manate to cater to all the requirements of a specific team. While core functionalities of OneDesk and CA Service Desk Manager are obviously a priority you should also thoroughly explore the integrations supported by a given product. Quote frequently you will already be working with other types of B2B software in your company and it’s always wiser to choose software that integrate well with each other. If you do that you can be certain of a smooth transfer of information between your teams and services, which can considerably reduce time spent on migrating between one app and the next.
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