What is better OneDesk or Salesforce Service Cloud? If you wish to get a convenient way to decide which Help Desk Software product is better, our exclusive system gives OneDesk a score of 8.2 and Salesforce Service Cloud a score of 9.6 for overall quality and performance. In addition, OneDesk is rated at 99%, while Salesforce Service Cloud is rated 97% for their user satisfaction level.
You can also compare their product details, including features, tools, options, plans, costs, and others. Check if the software allows you to customize a few of its workflows to guarantee the app complements your own business processes.
We realize that not all businesses have enough time to test a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you are still having second thoughts about which app will be best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every service is and how wide is its online presence.For example, if you look at OneDesk LinkedIn account you’ll find out that they are followed by 3443 people. In case of Salesforce Service Cloud the volume of followers on their LinkedIn page is 2120339.
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