What is better Nilex Enterprise or GoToAssist? The best Customer Support Software is a product that can address your company’s specific needs. It is possible to identify which choice works really with your business if you examine different products before you decide which one is the best.
For instance, Nilex Enterprise and GoToAssist are scored at 8.0 and 7.4, respectively, for all round quality and performance. Likewise, Nilex Enterprise and GoToAssist have a user satisfaction rating of N/A% and 90%, respectively, which indicates the general response they get from customers. Even better, talk to a regular client of the software and solicit their comments regarding the application in question.
We are aware that not all businesses have the time to scrutinize a large number of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
The solutions examined on this page are merely a small part of our entire Customer Support Software category and you should remember that there could be better options out there. If you would like to ensure you make the best possible choice for your business we strongly encourage you to analyze more software first. You may also want to study our top 10 Customer Support Software ranking to find out which software are now the best ones and leaders in the market.
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